SriLankan Airlines has introduced self-service check-in and self-bag-drop services at the Bandaranaike International Airport in Katunayake.

Issuing a statement, SriLankan Airlines says this initiative is set to redefine the travel experience, and to minimize waiting times during peak periods, allowing passengers to seamlessly navigate through the check-in process and swiftly proceed to Immigration. 

Passengers can now independently complete the entire check-in process, including flight check-in, seat selection, and the printing of boarding passes and bag tags. Following this, they can drop off their luggage at the self-bag-drop facility, proceeding directly to the boarding gates after emigration clearance.

This venture is in alignment with SriLankan Airlines’ broader digitalization strategy, supporting the IATA Fast Travel initiative to enhance the overall travel experience. 

SriLankan Airlines is now a regional pioneer in adopting self-service technologies for international travel.